We have come across a problem with the new Service Pack 1 for Office and the CRM 2011 client for Outlook.

The symptoms are that calendar reminders do not pop up in Outlook which can cause some major problems for the end users.

We found that in our environment, if we removed the CRM 2011 client for Outlook the reminders would start working again. We then reinstalled the CRM client and found that the issue came back. Disabling the CRM add-ins in Outlook had no effect.

This issue has now been fixed which can be requested from the following URL:

http://support.microsoft.com/kb/2584053

Cheers

Paul

We have come across a problem with the new Service Pack 1 for Office and the CRM 2011 client for Outlook.

The symptoms are that calendar reminders do not pop up in Outlook which can cause some major problems for the end users.

We found that in our environment, if we removed the CRM 2011 client for Outlook the reminders would start working again. We then reinstalled the CRM client and found that the issue came back. Disabling the CRM add-ins in Outlook had no effect.

This issue is currently being investigated by Microsoft Product Support. I will keep you posted of any fixes that are announced.

Cheers

Paul

UPDATE:

Microsoft have released a KB article detailing the error. They are currently working on a fix that should be released at the end of August or early September:

http://support.microsoft.com/kb/2586274

We have come across a problem with the new Service Pack 1 for Office and the CRM 2011 client for Outlook.

The symptoms are that calendar reminders do not pop up in Outlook which can cause some major problems for the end users.

We found that in our environment, if we removed the CRM 2011 client for Outlook the reminders would start working again. We then reinstalled the CRM client and found that the issue came back. Disabling the CRM add-ins in Outlook had no effect.

This issue is currently being investigated by Microsoft Product Support. I will keep you posted of any fixes that are announced.

Cheers

Paul

Just a quick guide on how to Implement Bing Maps in CRM 2011 , in this guide i will show you how to add a Bing Map into each ‘Account’ in CRM. So you will end up with something like the below.

Steps

• Open CRM 2011 in Internet Explorer
• Navigate to Settings > Customizations and the go to Customize the System
• If you then press web resources on the left hand side and press new



• If you fill the following settings into your Web Resource

Once you have selected JSCRIPT as the Content type , Press Text Editor and type the below into the box, you can try copy and pasting but you may experience formatting issues with quotation marks which will cause errors when you come to view the Bing Map.

function bingmap()
{

var AccountZip = crmForm.all.address1_postalcode.DataValue;

var MapURL = “http://www.bing.com/maps/default.aspx?v=2&where1=” + AccountZip + “”;
if (MapURL != null)
{
crmForm.all.IFRAME_map.src = MapURL;
}
}

• If you the press ‘Save and Close’
• Now expand Entities > Account > Forms and Double click ‘Information’

• We are now going to insert an IFRAME , so select where you want the map to go on your Form ( You do this by simply clicking where you want to place it on the form)
• Once you have selected your location , Select insert and then IFRAME

• Fill the IFRAME in as below and press ok

• Now press home and select ‘Form Properties’

• Press add under Form Libraries and select “new_BingMap” and press ok

• Now under Event handlers press add

• In the handler properties fill in the below and press ok

• Press ok again and press save and close
• Now press ‘publish all customizations’

If you now go into an account you should now see the Bing Map

You May get the following error “Your organization is not configured to allow access to the Microsoft Dynamics Marketplace web site. To access the website, the marketsettings.InternetConnectionProxyEndpoint attribute must be set to the URL for your proxy server ” when you go to Settings > Customizations > Dynamic Marketplace within CRM.

To set this run the following in PowerShell on the CRM Server

Add-PSSnapin Microsoft.Crm.PowerShell

$Setting = Get-CrmSetting -Setting MarketplaceSettings

$Setting.InternetConnectionProxyEndpoint=”http://servername:port”

Set-CrmSetting $setting

Get-CrmSetting -Setting MarketplaceSettings

$Setting.SolutionsMarketplaceEnabled=”True”

Set-CrmSetting $setting

Once you have done this reboot the server as the change will not take effect otherwise and you will be able to access the Dynamics Workplace from within CRM