We had an issues recently on a client machine , when reinstalling a CRM 2011 client from x64 to x86.

Once we reinstalled the x86 version we were unable to run the CRM Configuration wizard and if we opened outlook the CRM add-in appeared to be there but was not functional at all.

Resolution

To fix this we did the following

1, Uninstall the CRM 2011 Client

2,Open Registry Editor

3, Delete the following key “HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient

4, Re-install CRM Client and it all works

We had an issue recently trying to RDP to our newly created TMG server. We had allowed the machine we were using to connect to the server in the TMG’s Server System policy.

When running logging in TMG we could see the RDP server hitting the server but then immediately getting a closed connection with the following message “A connection was abortively closed after one of the peers sent an RST packet”

Resolution

1.  First Log onto your TMG Server

2. Right-click the highlighted icon and choose “Open Network and Sharing Center”

3. If you then choose “Change Adapter Settings”

4. If you know right click the Adapter for you Internal Network named LAN and press properties and make note of the name of the adapter.

5. If we now go to START > Administrative Tools > Remote Desktop Services > Remote Desktop Host Configuration

6. You Should see a connection named RDP-Tcp if you select this and then Disable and Re-enable the connection

7. If you know right click the connection named RDP-Tcp and choose properties

8. If you then navigate to the Network Adapter tab and choose the Internal Network adapter we found out in Step 4 and choose ok

9. If you then disable and re-enable the connection again

After this all worked again even after a reboot

Just to let you know Exchange 2007 SP3 Rollup 6 has been released

You can download the rollup from http://www.microsoft.com/download/en/details.aspx?id=28751

Rollup 6  contains the following fixes (Referenced from http://support.microsoft.com/?kbid=2608656)

• 2289607 - The week numbers displayed in OWA do not match the week numbers displayed in Outlook for English users and French users in an Exchange Server 2007 environment
• 2498852 - "0×80041606" error message when you perform a prefix search by using Outlook in online mode in an Exchange Server 2007 environment
• 2499841 - An arrow icon does not appear after you change the email message subject by using OWA in an Exchange Server 2007 SP3 environment
• 2523695 – A "System.ArgumentOutOfRangeException" exception occurs when you click the "Scheduling Assistant" tab in Exchange Server 2007 OWA
• 2545080 - Users in a source forest cannot view the free/busy information of mailboxes in a target forest when the cross-forest Availability service is configured between two Exchange Server 2007 forests
• 2571391 – Applications or services that depend on the Remote Registry service may stop working in an Exchange Server 2007 environment
• 2572010 – The Microsoft Exchange Information Store service may crash after you run the Test-ExchangeSearch cmdlet in an Exchange Server 2007 environment
• 2575360  – A new feature is available to automatically stop the Microsoft Exchange Information Store service when a time-out is detected in an Exchange Server 2007 SP3 environment
• 2591655 – A journaling report remains in the submission queue when an email message is delivered successfully in an Exchange Server 2007 environment
• 2598980 – The PidLidClipEnd property of a recurring meeting request has an incorrect value in an Exchange Server 2007 environment
• 2616427 – An Outlook Anywhere client loses connection when a GC server restarts in an Exchange Server 2007 environment
• 2617784 – Journal reports are expired or lost when the Microsoft Exchange Transport service is restarted in an Exchange Server 2007 environment
• 2626217 – Certain changes to address lists may not be updated in an Exchange Server 2007 environment
• 2629790 – The Exchange IMAP4 service may stop responding on an Exchange Server 2007 Client Access server when users access mailboxes that are hosted on Exchange Server 2003 servers
• 2633801 – The SCOM 2007 SP1 server cannot alert certain issues in an Exchange Server 2007 organization
• 914533 – The Microsoft Exchange Information Store service may stop responding on an Exchange Server 2007 server
• 976977 – The scroll bar does not work in OWA when there are more than 22 all-day event calendar items in an Exchange Server 2007 user’s calendar
• 2641312 – The update tracking information option does not work in an Exchange Server 2007 environment
• 2653334 – The reseed process is unsuccessful on the SCR passive node when the circular logging feature is enabled in an Exchange Server 2007 environment
• 2656040 – An Exchange Server 2007 Client Access server may respond slowly or stop responding when users try to synchronize the Exchange ActiveSync devices with their mailboxes
• 2658613 – The "PidLidClipEnd" property of a no ending recurring meeting request is set to an incorrect value in an Exchange Server 2007 environment

We had an issue recently with End User Recovery for DPM 2010  recently , where on certain shares on a file server we were backing up didn’t show previous versions, with the following error “There are no previous versions available”.

Working Previous version on file share

Failing Previous versions on the same file share

To resolve this issue we had to do the following

• First log on your DPM 2010 server
• Open Server Manger
• Expand Roles > File Services
• Choose Share and Storage management
• Navigate to the Shares tab
• Now right click the share thats shows no recovery points and choose Stop Sharing

Now we’ve removed the share from DPM we will need to do some changes in AD via ADSI Edit.

The first thing we need to do is find the canonical name of the share, so if you open command prompt on a server with AD tools and Asdiedit installed such as a DC and run the following command.

Change the below in Bold to match your domain

dsquery * cn=ms-sharemapconfiguration,cn=system,dc=Domain, dc=com –attr ms-productionSrvShare cn -limit 1000 > C:\shares.txt

Once you have run the above command open the shares.txt file on the C drive that would of been outputted

Example of outputted file

ms-productionSrvShare                                                            cn                                   
                                                                                                            MS-ShareMapConfiguration             
\\Server\Share                                                                            def225c9-0816-4192-bcea-46f1fb71f5b6

Now open ADSIEDIT but keep the shares.txt file open so we can refer to it

• Open ADSIEDIT
• Expand Domain
• Expand DC=Domain, DC=com
• Expand CN=System
• Now select CN=MS-ShareMapConfiguration
• Now we need to refer back to our shares.txt file to find the CN name of the share we need to fix the previous versions for
• now delete the object that matches the CN file from the shares.txt file

Once that has been done wait for your AD to replicate or force replication.

Now you need to modify the protection group that is backing up the file share in question.

• Exclude the folder with the issue with previous versions from the backup and update the protection group and wait for consistency check to complete
• Re-add the folder we just excluded and update the protection group again

Wait for the consistency check to complete and then previous versions should be working again

We had an issue recently when trying to access an external FTP site. We tried to open the FTP website via Windows Explorer, we typed our credentials in and we got the following error.

The part we are interested in is the “502 Active FTP not allowed” , this is due to the fact that Active FTP is automatically disabled via TMG.

To allow Active FTP in TMG do the Following

1. Open The TMG Management Console
2. Press System and go to the Application Filters tab
3. Right click the FTP Access Filter and press properties
4. Go to the FTP properties tab and select the tick box “Allow active FTP access”

Also do the following on the access rule you created to allow FTP access

1. Right click access rule and choose Configure FTP
2. Uncheck Read Only

You will now be able to access the FTP site

Microsoft have released an Outlook connector for Facebook , you can get the download from here http://www.microsoft.com/download/en/details.aspx?id=5039&WT.mc_id=rss_alldownloads_all

Instructions to Set up

• Once Installed restart Outlook and you may be prompted by the Outlook Social Connector configuration wizard to connect to Facebook.
  1. Under Social Network Accounts, select Facebook.
  2. For User Name: enter your Facebook email account.
  3. For Password: enter your Facebook password.
  4. Click Connect
  5. Once the connection is successfully completed, click Finish
• If you were not prompted by the Outlook Social Connector configuration wizard, you can still connect to Facebook.
  For Outlook 2010:
  1. On the View tab, in the People Pane group, click People Pane, and then click Account Settings.
  2. Under Social Network Accounts, select Facebook.
  3. For User Name: enter your Facebook email account.
  4. For Password: enter your Facebook password.
  5. Click Connect.
  6. Once the connection is successfully completed, click Finish.

Once Added you will be able to see your friends latest posts, status updates etc from the People pane in Outlook

We had a query from a customer recently , asking how you can disable ActiveSync on a Per User and for All Users basis.

You can disable ActiveSync by doing one of the below steps depending on your requirements.

To Disable ActiveSync on an Individual User Basis

1. Open the Exchange Management Console.

2. Under Recipient Configuration, select Mailbox.

3. Select Properties from the action pane or right-click the user’s mailbox, and then click Properties.

4. Click the Mailbox Features tab.

5. Select Exchange ActiveSync

 To Disable for all users

1. Click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager. (Please Note this must be done on all CAS Servers)

2. Double-click to expand the server name, and then double-click to expand the Application Pools folder.

3. Right-click MSExchangeSyncAppPool, and then click Stop to disable ActiveSync.

Now that TMG 2010 SP2 has been released you may be wondering how you can Slipstream it into your media, so I’m just going to provide you with a quick easy guide below.

First of all we are going to extract the TMG media by coping the contents of your TMG 2010 DVD/ISO into a folder. (for demonstration purpose i will be placing it into C:\TMG2010Slipstream)

Once you have copied the contents now go ahead and download Forefront TMG 2010 Sp1 , Forefront TMG 2010 SU1 and TMG2010 Sp2.

The first download TMG SP1 will come as a .MSP file named TMG-KB981324-AMD64-ENU.msp, so if we can place that into a folder named TMGSP1 (C:\TMGSP1)

Now its a bit trickier with the next 2 downloads they will come as .exe files , so we will start off with TMG 2010 Software Update 1. Open command prompt map to the location where you have save TMG SP1 U1 and run TMG-KB2288910-amd64-ENU.exe /t C:\TMGSP1SU1 and also do the same for TMG Sp2 TMG-KB2555840-amd64-ENU.exe /t C:\TMGSP2.

Now that we have all the relevant files extracted we will need to slipstream them.

So first of all open command prompt and map to the folder we extracted the TMG media to earlier C:\TMG2010Slipstream and then navigate to the FPC folder inside of there.

So we would run

Cd “C:\TMG2010SlipStream\FPC”

Now we will slipstream the TMG media by running the following commands.

TMG SP1

msiexec /a MS_FPC_Server.msi /p C:\TMGSP1\TMG-KB981324-AMD64-ENU.msp

TMG SP1 Software Update 1

msiexec /a MS_FPC_Server.msi /p C:\TMGSP1SU1\TMG-KB2288910-AMD64-ENU.msp

TMG SP2

msiexec /a MS_FPC_Server.msi /p C:\TMGSP2\TMG-KB2555840-AMD64-ENU.msp

Once you have run those commands you will have the slipstreamed media in the TMG2010Slipstream Folder (C:\TMG2010SlipStream)

We had an issue recently when upgrading TMG 2010 Eval to full blown licensed TMG. To upgrade to TMG Full version we inserted a TMG disk and ran the installation wizard which came back with the following error “The Internal Network is missing. Verify that the Internal Network has been defined”

What the issue turned out to be is that we had installed TMG Sp2 onto the TMG Evaluation which was causing the issues, so what we had to do was Slipstream TMG Sp2 into TMG install files and setup ran fine (I’ll be blogging how to Slipstream TMG SP2 soon)

Just to let you know TMG 2010 SP2 Rollup 1 has been released

Here is the link to the rollup http://support.microsoft.com/kb/2649961

The following fixes are in this rollup package

“2654016 (http://support.microsoft.com/kb/2654016/ )
FIX: A client may be unsuccessful in accessing a Java SSO application published to the web in a Threat Management Gateway 2010 environment

2653703 (http://support.microsoft.com/kb/2653703/ )
FIX: You receive an "Error: Subreport could not be shown" error message in the User Activity or Site Activity report in a Forefront Threat Management Gateway 2010 environment

2654585 (http://support.microsoft.com/kb/2654585/ )
FIX: UDP packets may become backlogged when you increase the "Maximum concurrent UDP sessions per IP address" setting in a Forefront Threat Management Gateway 2010 environment

2624178 (http://support.microsoft.com/kb/2624178/ )
FIX: Threat Management Gateway 2010 administrators may be unable to generate reports

2636183 (http://support.microsoft.com/kb/2636183/ )
FIX: Both sides of a TCP connection are closed when the client or remote application half-closes the TCP connection in a Forefront Threat Management Gateway 2010 environment

2653669 (http://support.microsoft.com/kb/2653669/ )
FIX: Summary information for the Top Overridden URLs table and for the Top Rule Override Users table display incorrect information in a Forefront Threat Management Gateway 2010 environment

2617060 (http://support.microsoft.com/kb/2617060/ )
Forefront TMG 2010 enables L2TP site-to-site connections in RRAS

2655951 (http://support.microsoft.com/kb/2655951/ )
FIX: Japanese characters in the subject line of an Alert email message are not readable in the Japanese version of Forefront Threat Management Gateway 2010

2654068 (http://support.microsoft.com/kb/2654068/ )
FIX: "The Web Listener is not configured to use SSL" warning message may occur when you configure a Web Listener to use a valid SSL certificate in a Forefront Threat Management Gateway 2010 environment

2654193 (http://support.microsoft.com/kb/2654193/ )
FIX: You receive a "Bad Request" error message when you try to access Outlook Web App in a Forefront Threat Management Gateway 2010 environment

2654074 (http://support.microsoft.com/kb/2654074/ )
FIX: String comparison may become case-sensitive when you publish a website by using Forefront Threat Management Gateway 2010

2658903 (http://support.microsoft.com/kb/2658903/ )
FIX: The Forefront Threat Management Gateway Firewall service (Wspsrv.exe) may crash frequently for a published website secured by SSL after you install Service Pack 2”

Thank You