Offline Files and Group Policy causes Home Folder deletion
Recently we have came across an issue where users home folders were getting deleted, every time we changed the users home folder location in there AD user object
Each user who had there home folder deleted all changed their home folder to a DFSR path, all had offline folders enable and all had a GPO applied with the setting “ Enable Move the Contents of Documents to the new location” enabled.
After much research we managed to find out the scenarios in which the users files would or wouldn’t get deleted.
Scenario 1
Folder Gets Deleted Every time we change the path.
1, Enable Move the Contents of Documents to the new location
2, Set UNC path under the home drive for the User in AD
3, Log on as the user onto Vista Client
4, Make sure H drive is enabled for Offline files
5, Add some files to the H drive and then perform a Sync through offline files
6, Change Users home drive to DFS namespace
7, Log off Vista machine and Log back on
8, Perform a Sync
9,Reboot Client
10, Home Folder gets deleted
Scenario 2
Folder doesn’t get deleted
1, Deselect Move the Contents of Documents to the new location
2, Set UNC path under the Profile for the User in AD
3, Log on as the user onto Vista Client
4, Make sure H drive is enabled for Offline files
5, Add some files to the H drive and then perform a Sync through offline files
6, Change User home drive to DFS namespace
7, Log off Vista machine and Log back on
8, Perform a Sync
9, Reboot Client
10, Home Folder does not get deleted
Scenario 3
Folder doesn’t get deleted
1, Do not use offline files
2, Move the contents folder can be enable or disabled doesn’t make a difference
In the end we went for scenario 2 as we needed users to have the offline files functionality.


Exactly the same problems we experienced. However, we have gone from DFS to UNC. The phenomenon seems to only affect computers running Vista (XP, and Windows 7 works flawlessly).
We’ve experienced the exact same issue, no DFS at all (UNC to UNC). Our issue was only with Windows 7 (we don’t have any Vista). Additionally, we could reproduce with other redirected folders: Desktop, Start Menu, etc.
Have you tried installing the following KB on your Windows 7 machines and testing “http://support.microsoft.com/default.aspx?scid=kb;EN-US;977229″?