“ Insufficient access rights to perform the operation error “ When moving a mailbox onto Exchange 2010

We came across an error today when we were trying to move a mailbox from Exchange 2003 onto Exchange 2010 which was stopping us moving the mailbox.

Active Directory operation failed on DC. This error is not retriable. Additional information: Insufficient access rights to perform the operation.
Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

1, Open Active Directory Users and Computers and View advanced features

2, Find the user account for the mailbox with the issue and go to the properties of this account

3, Go to the security tab and hit advanced

4, Now check the box that says include inheritable permission and apply this setting.


5, Now rerun the mailbox this move, this will fail but we are just running this to obtaining the CMDLET to cancel our previous move.

6, Run the remove request that you get displayed in the exchange console

The queue in “Store Name” database already contains a move request for ‘User’, while AD reports the mailbox as not being moved. It is possible that someone created this move request recently, while targeting a different domain controller, and AD replication did not yet occur. You can examine this move request by running ‘Get-MoveRequestStatistics -MoveRequestQueue ‘Store Name’ -MailboxGuid 4b525a83-cdc7-421b-84e1-ea6291cdd6d7 -IncludeReport | fl’. If you believe this to be an abandoned move request, you can remove it by running ‘Remove-MoveRequest -MoveRequestQueue ‘Store 3 Name’ -MailboxGuid 4b525a83-cdc7-421b-84e1-ea6291cdd6d7′.

Elapsed Time: 00:00:00

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:01

7, Now Re-Run the mailbox move and this will complete 🙂


Daniel Davies

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  1. Graeme Evans

    Great info, I was looking all day for why one mailbox wouldn’t move. As soon as I read point 1 on your blog I knew what I had forgotten not checked. I was hung up on exchange permissions, never remembered that security tab. Still, no idea how that check box came to be unset?

  2. ryan

    Thank you. This was a big help to me and my users!

  3. Nikesh

    this saved me a lot of time. Thank you

  4. Jimmy Mott

    Worked just by applying inherited permissions- thanks

  5. Shal

    Great information. This save lot of my time. Thanks

  6. Jose Angel Rivera

    Great! Worked like a charm!

  7. gersson

    Thanks! Worked like a charm

  8. Gary

    I have 800+ mailboxes to migrate and a number of them don’t have this option selected. No idea why. Does anyone know how I can push this down to all users without having to do 1 at a time?

  9. Dave

    This was a great help although Get-Mailbox command still show’s it on the old server.

  10. Td

    Thank you! It works.

  11. AlicoNecrose

    Thanks man this worked greatly. We are paying a vendor to manage our exchange environment and they couldnt figure this one out… I think we need our money back.

  12. droz

    Just changed the user to inherit permissions, and this worked perfectly. Thanks so much!

  13. William

    This works for me!

  14. Abid Sheikh

    It Worked just by applying inherited permissions, Many Thanks and Happy New Year 2012!

  15. mark

    I love you man!

  16. Edwin

    Works every time, even when trying to create new mailbox (when user is already on AD)

  17. Del Griffith

    Thanks a million for this fix, it did the trick!!!

  18. Simon

    Thanks! Works perfect

  19. Richard Weaver

    This worked a treat for my move thank you so much for the article!!!!!!!


  20. Jacques

    Nice, clear instructions which worked perfectly. Thanks.

  21. Paul


  22. Takedani

    Great info. Work perfect. Thanks.

  23. satish kusumanchi

    thank you …

    this is very useful for me ….

  24. Graeme May

    Excellent. To the point. Did the job. Thanks.

  25. Aqeel Biag

    Thanks, it worked.. and saved lot of time.

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